Selection - Sampling - Customising - After-sales
Engineer support from enquiry to after-sales
The performance of high-temperature composite materials depends heavily on how well they match the actual working conditions. When requesting a quotation, please provide the operating temperature, media in contact, mechanical tension, running speed and dimensional requirements so that we can recommend the right material and processing.
Service scope
| Service | What itcovers | Responsetime |
|---|---|---|
| Application-based selection | Recommendation of the suitable material system (PTFE / silicone rubber), thickness and construction based on temperature range, media type, mechanical load and service life | Advice within 1 working day |
| Sampling and trials | Sending small samples, or trial runs on the customer's own equipment to verify release, temperature resistance and running stability | 1-3 working days for stocked specifications |
| Custom processing | Thickness, width, length, colour, surface finish (single / double-side coating, matte / gloss), perforation, joints, edge binding, adhesive backing and lamination | 7-15 working days after drawing approval |
| Installation and commissioning | Guidance on belt joint methods, tension and tracking adjustment, guide strips and side walls | Remote guidance or on-site support |
| Use and maintenance | Cleaning methods, storage conditions, replacement-interval judgement and troubleshooting | Anytime |
| Delivery and logistics | Standard specifications shipped from stock, express and dedicated freight lines available, split shipments on request | Same day to 3 working days |
Contact
Sales: 139-6214-5762 (Mr. Zhang) sales@szmitai.com
Technical support: 189-1452-1666 (Mr. Li) / 181-5179-0829 tech@szmitai.com
Business hours: Monday to Saturday, 8:30-17:30
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